Terms & Conditions Of Use

TERMS & CONDITIONS OF USE

SOLEFORM

Last Updated: October 30, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website https://soleform.co (the "Website"), operated under the SOLEFORM brand by Veltrion LLC, a limited liability company organized under the laws of the State of New Mexico, United States ("Company," "we," "us," or "our").

By accessing, browsing, or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms.

Please read them carefully before using our services. If you do not agree with these Terms, please discontinue use of the Website.

We reserve the right to update or modify these Terms at any time. Changes will become effective once published on this page. Your continued use of the Website after any changes constitutes acceptance of the updated Terms, subject to applicable law.

1. ABOUT SOLEFORM

SOLEFORM is a footwear and lifestyle retail brand operated by Veltrion LLC.

Legal Business Name: Veltrion LLC
Brand Name: SOLEFORM
Business Structure: Limited Liability Company (LLC)
State of Formation: New Mexico, United States
Website: https://soleform.co

All purchases, commercial transactions, and services offered through the SOLEFORM Website are conducted by Veltrion LLC, the legal entity responsible for operating the online store.

2. PRIVACY POLICY

Your privacy matters to us.

Our Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our Website, create an account, or make a purchase.

By using our Website, you acknowledge that you have had the opportunity to review our Privacy Policy and understand our data practices.

We handle personal information in accordance with applicable privacy and data protection laws, including relevant United States federal and state privacy requirements.

3. ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using our Website, you represent that:

You are at least 18 years old or have reached the age of majority in your jurisdiction.
The information you provide is accurate, complete, and up to date.
You will use the Website only for lawful purposes.
You will not use another person's account or payment information without authorization.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You agree to notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities, subject to applicable law.

4. PRODUCTS AND PRODUCT INFORMATION

SOLEFORM offers footwear and related products through its online store.

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and prices are accurate.

However, certain variations may occur due to:

Differences in screen resolution and display settings.
Product photography and lighting conditions.
Manufacturing variations.
Updates to product specifications.

Product availability is subject to change without notice.

We reserve the right to discontinue products, modify product descriptions, limit quantities, or correct listing errors when necessary.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

5. PRICING AND PAYMENT

All prices displayed on our Website are presented in the currency indicated at checkout.

Unless otherwise stated, prices do not necessarily include applicable sales taxes, shipping fees, or other charges that may be displayed during checkout.

We accept payment methods made available through our authorized payment providers.

By submitting an order, you authorize the applicable payment provider to process the transaction using the payment information you supplied.

Veltrion LLC reserves the right to:

Decline or cancel orders suspected of fraudulent activity.
Request additional information to verify a transaction.
Correct pricing or listing errors.
Limit quantities purchased per customer or household when reasonably necessary.

If an order is canceled after payment has been collected, the customer will receive an appropriate refund through the original payment method, subject to applicable law.

6. ORDER CONFIRMATION AND ACCEPTANCE

After placing an order, you may receive an automated confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the transaction.

We reserve the right to review and cancel orders in cases involving suspected fraud, payment authorization issues, inventory discrepancies, or pricing errors.

If we cancel an order after payment has been collected, we will issue the applicable refund.

7. SHIPPING AND DELIVERY

SOLEFORM aims to provide a reliable and transparent shopping experience.

Shipping methods, estimated delivery times, applicable fees, and tracking information will be presented during checkout or communicated through our customer service channels.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances beyond our reasonable control, including:

Carrier delays.
Severe weather conditions.
Customs inspections.
Transportation disruptions.
Incorrect or incomplete shipping information.

Customers are responsible for providing accurate shipping addresses and contact details.

If we are unable to ship an order within the promised timeframe, or within the timeframe required by applicable law, we will notify the customer and provide the legally required options, including consent to a revised shipping date or cancellation and refund when applicable.

8. RETURNS, REFUNDS, AND EXCHANGES

SOLEFORM wants customers to feel confident when purchasing from our Website.

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy, which provides detailed information regarding:

Return eligibility.
Applicable return periods.
Product condition requirements.
Refund processing.
Exchanges and replacement requests.
Return shipping responsibilities.

Please review our Return & Refund Policy before making a purchase.

Nothing in these Terms is intended to restrict or waive any consumer rights that cannot legally be excluded under applicable law.

9. INTELLECTUAL PROPERTY RIGHTS

All content displayed on the SOLEFORM Website is owned by or licensed to Veltrion LLC and is protected by applicable intellectual property laws.

This includes, without limitation:

SOLEFORM brand name and logos.
Website design and visual identity.
Product photography and editorial images.
Marketing campaigns and advertising materials.
Videos, graphics, illustrations, and written content.
Website structure, original text, and creative materials.
Original designs and other proprietary content.

No content may be copied, reproduced, modified, distributed, published, sold, or commercially exploited without prior written authorization from Veltrion LLC or the applicable rights holder.

Users are granted a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Website for lawful personal shopping purposes.

Unauthorized commercial use of our intellectual property is strictly prohibited.

10. THIRD-PARTY TRADEMARKS AND BRANDS

Certain products displayed on the SOLEFORM Website may reference third-party brands, trademarks, logos, or product names.

All third-party trademarks and intellectual property remain the property of their respective owners.

Unless expressly stated otherwise, SOLEFORM and Veltrion LLC are not affiliated with, endorsed by, sponsored by, or officially associated with the owners of such third-party trademarks.

The use of third-party brand names is intended solely to identify and describe the relevant products.

11. USER-GENERATED CONTENT AND REVIEWS

Customers may submit product reviews, comments, photographs, feedback, or other materials through our Website or associated communication channels.

By submitting content, you represent that:

You have the right to submit the material.
The content does not infringe third-party intellectual property rights.
The content is not fraudulent, unlawful, defamatory, or misleading.
The content does not contain confidential or unauthorized personal information.

You grant Veltrion LLC a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute submitted content for purposes related to operating, presenting, and promoting SOLEFORM, subject to applicable law.

This license does not transfer ownership of your content to the Company.

We reserve the right to remove content that violates these Terms or applicable law.

Nothing in this section prohibits customers from expressing honest opinions or posting truthful reviews about their shopping experience.

12. PROHIBITED ACTIVITIES

You agree not to use our Website to:

Violate any applicable federal, state, or local laws.
Engage in fraudulent purchases or payment activities.
Interfere with the security or functionality of our Website.
Attempt unauthorized access to our systems or servers.
Introduce malicious software, viruses, or harmful code.
Copy, scrape, or commercially exploit Website content without authorization.
Misrepresent your identity or impersonate another person.
Interfere with the shopping experience of other customers.

We reserve the right to restrict access to users who engage in prohibited activities, subject to applicable law.

13. THIRD-PARTY SERVICES AND LINKS

Our Website may contain links to or integrations with third-party services, including payment processors, shipping providers, analytics platforms, and social media networks.

These services operate independently and may have their own terms and privacy policies.

Veltrion LLC is not responsible for the content, policies, security, or practices of independent third-party websites and services, except to the extent responsibility cannot be excluded under applicable law.

14. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Website and its digital content are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

The Website will operate without interruption.
All technical errors will be immediately corrected.
The Website will always be compatible with every device or browser.
Access to the Website will always be available.

However, nothing in these Terms excludes applicable statutory warranties, consumer protections, or other rights that cannot legally be waived.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Veltrion LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Website.

This limitation does not apply to liability that cannot legally be excluded or limited, including applicable statutory consumer rights, fraud, willful misconduct, or other liability that must remain enforceable under applicable law.

Nothing in these Terms is intended to limit the Company's legal obligations concerning products sold to consumers.

16. SUSPENSION AND TERMINATION

We reserve the right to suspend, restrict, or terminate access to the Website when reasonably necessary due to:

Violations of these Terms.
Fraudulent or unauthorized activities.
Security threats.
Abuse of our services.
Legal or regulatory requirements.

Any such action will be taken subject to applicable law and will not eliminate rights or obligations arising from orders already placed.

17. GOVERNING LAW

These Terms shall be interpreted in accordance with the laws of the State of New Mexico, United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Any disputes arising from these Terms shall be handled by courts of competent jurisdiction.

Nothing in this section limits any mandatory consumer protection rights or legal remedies available to customers under the laws applicable to their transactions.

18. CHANGES TO THESE TERMS

Veltrion LLC reserves the right to modify these Terms when necessary to reflect changes in our business operations, services, legal requirements, or Website functionality.

The updated version will be published on this page with a revised "Last Updated" date.

We encourage customers to review these Terms periodically.